Shipping policy

Shipping Policy

Free Shipping

We offer free doorstep delivery to the US, UK, Canada, and Australia.

Delivery Time

Standard delivery takes 7-8 business days. Depending on availability, your order may ship from the US or from our warehouses in Pakistan, using DHL, FedEx, or USPS.

Customers in the US: Shop Risk-Free

Most US shipments incur no duty. If you are charged, we will refund 100%, fast and hassle-free. Just email your receipt to bolvane.com@gmail.com.

Order Tracking

Once your order ships, you will receive an email with your tracking information. Your order confirmation email also contains a tracking link, so you can check your order status at any time.

Changing Your Shipping Address or Cancelling

Shipping details can be changed, and orders cancelled, only before the item has shipped. Orders can be cancelled within 24 hours of placing them. To make a change, contact customer care at bolvane.com@gmail.com.

Frequently Asked Questions

When will my package ship?
Once your order is processed, it is handed over to our shipping department. We will email you the tracking details as soon as it ships.

How can I change my shipping address?
Email customer care at bolvane.com@gmail.com. This is possible only if the item has not yet shipped.

How can I reschedule my delivery?
If your order has already shipped and is in transit, contact the courier handling your parcel (DHL, FedEx, or USPS) to reschedule the delivery.

When can I cancel my order?
Only before it ships out, within 24 hours of placing the order. Email bolvane.com@gmail.com.